- Information We Collect
To process orders, arrange delivery, and provide customer service, we may collect necessary personal information, including your name, shipping address, email address, phone number, and other contact details.
We collect and use your personal information only to the extent necessary to provide services, process orders, and conduct related business operations.
- Payment Security (PCI-DSS Compliance)
We take the security of your payment information seriously.
All online transactions are processed through secure, third-party payment gateways that comply with the Payment Card Industry Data Security Standard (PCI-DSS).
A & M POLISHERS LTD does not store full credit card numbers or CVV/CVC security codes on its own servers. Your payment card information is handled by the respective third-party payment service providers in accordance with their applicable security standards.
- Sharing of Personal Information
We do not sell, rent, or otherwise disclose your personal information to third parties.
We may share limited personal information with necessary service providers when required to process orders or provide related services, such as:
Payment service providers
Logistics and delivery service providers
Website and technical service providers
Other service providers necessary to fulfill orders or provide customer service
We share information only to the extent necessary to provide the relevant services and require such service providers to handle personal information in accordance with applicable data protection and security requirements.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including processing orders, providing customer service, handling returns and after-sales matters, and complying with applicable legal, accounting, tax, or other regulatory obligations.
When personal information is no longer required for legal or business purposes, we will delete, securely destroy, or anonymize it in accordance with applicable legal requirements.
- Your Data Rights
Depending on the data protection laws applicable to you, you may have the right to request:
Access to the personal information we hold about you;
Correction of inaccurate or incomplete information;
Deletion of your personal information, where applicable;
Restriction of or objection to certain data processing, as provided by law;
A copy of your personal information, where applicable.
To exercise these rights, please contact us using the contact details provided. We may need to take reasonable measures to verify your identity in order to protect the security of your personal information.